Our Mission
To care for our patients, and improve Healthcare and Medical Tourism in Egypt.
Our Vision
To be the Healthcare Provider of choice.
Our Values
- Clinical Quality: We are committed to outstanding patient care and clinical outcomes.
- Integrity: We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.
- Service Excellence: We seek to exceed the expectations of patients and each other in everything we do.
- Teamwork: We work together, helping and supporting one another to make our Center successful.
- Accountability: We take complete, personal responsibility for our actions and commitments.
- Continuous Improvement: We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.
Our Commitment to You
Our goal at Dr. Tamer El Zalabany Specialised Clinics is to provide you with the highest quality surgical services in a comfortable and safe environment. We offer expertise, convenience, and simplicity that is unmatched.
Our Commitment to Quality
At Dr. Tamer El Zalabany Specialised Clinics we support safe, quality patient care by using a collaborative team approach between the patient, the patient’s family, physicians, staff, and our affiliated Hospitals. Our staff is helpful and compassionate with two main priorities: you and your procedure.
Quality Committee:As part of our commitment to quality care, the management of Dr. Tamer El Zalabany Specialised Clinics implemented a Continuous Quality Improvement Process at its inception. Each quarter, our Quality Committee reviews many items, including:
- Patient Satisfaction Review where survey results, patient comments and any complaints are addressed.
- Medical Records Review to be sure that our chart documentation is accurate and current.
- Infection Control Review to verify proper equipment sterilization, and patient and employee safety in accordance with Center for Disease Control and Prevention (CDC) guidelines.